You’ll be communicating with them through email so it’s best that you take your time and describe your situation in detail to them so that they can do their best to help you. This will give you a way of communicating with someone from customer support. From there select the platform you’re having issues with and then you’ll be able to submit a support ticket to Rockstar. You’ll want to click on GTA 5, then select Online Play. Once you’ve checked the server status, head over homepage for customer support. Green means that the service is up, red means the service is down, while orange indicates that service is limited. There are colors that indicate the status of each service. This section shows the current server status of several Rockstar services such as Red Dead Online, GTA Online, Social Club, and the Rockstar Games Launcher. Our network at all our locations is protected by enterprise DDoS protection to ensure that your server stays online, even during an attack. You can do this by heading to the service status section of Rockstar’s customer support website. The Brightness adjustment menu will reveal itself.The error is usually caused by a problem on Rockstar’s end so it’s helpful to check out the server status of GTA Online before doing anything.
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